CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

IT Roles and Responsibilities

• Chief Information Officer (CIO) is responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives.
• Chief Technology Officer (CTO) is responsible for ensuring the throughput, speed, accuracy, availability and reliability of an organization's information technology.
• Chief Security Officer (CSO) is responsible for ensuring the security of IT systems and developing strategies and IT safeguards against attack from hackers and viruses.
• Chief Privacy Officer (CPO) is responsible for ensuring the ethical and legal use of information within an organization.
• Chief Knowledge Officer (CKO) is responsible for collecting, maintaining and distributing the organization's knowledge. 

The Gap between Business Personnel and IT Personnel

IMPROVING COMMUNICATIONS

Business personnel must seek to increase their understanding of IT. Although they do not need to know every technical detail, it will benefit their careers to understand what they can and cannot accomplish using IT.

Ethics and Privacy

• The ethical issues surrounding copyright infringement and intellectual property rights are consuming the e-business world.
• Advances in technology make it easier and easier for people to copy everything from music to pictures.
• Technology poses new challenges for our ethics - the principles and standard that guide our behaviour toward other people.
• Privacy is the right to be left alone when you want to be, to have control over your own personal possessions and to not be observed without your consent